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Privacy Policy

A legal disclaimer

Last updated: November '25

1. Introduction

Welcome to The Tadala Collection (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Protection of Personal Information Act (POPIA).

By using our website or purchasing our products, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We collect and process the following personal information when you interact with us:

a. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing and delivery address

  • Payment details (processed securely by our payment provider)

b. Automatically Collected Information

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (through cookies or analytics tools)

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3. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you about your purchases or enquiries

  • Deliver your products

  • Improve our website, products, and customer experience

  • Send marketing communications (only if you have consented)

  • Comply with legal obligations

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4. Sharing of Personal Information

We do not sell or rent your personal information.
We may share your information only with:

  • Service providers such as couriers, payment processors, and website hosts, for the purpose of fulfilling your orders and operating our business;

  • Regulatory or legal authorities if required by law.

All third parties we work with are required to process your information securely and only for the purpose for which it was shared.

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5. How We Protect Your Information

We use appropriate, reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, disclosure, alteration, or destruction.
Only authorised staff and service providers have access to your information.

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6. Your Rights Under POPIA

Under South Africa’s POPI Act, you have the right to:

  • Access and request a copy of your personal information;

  • Request correction or deletion of your data;

  • Withdraw consent to receive marketing communications;

  • Object to the processing of your information in certain cases.

To exercise these rights, please contact us using the details below.

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7. Retention of Personal Information

We keep your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law (for example, tax and accounting purposes).

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact:

The Tadala Collection
Email: tadalacollection@gmail.com
Phone: 082 787 6272 or 079 894 6092

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